Privacy Policy
Last updated: 19 January 2026
Introduction and Acceptance
- check_circleThis Privacy Policy ('Policy') explains how Soundverter ('we', 'us', 'our', or 'Company'), a service provider operating under the laws of the Republic of India, collects, uses, processes, stores, discloses, transfers, and protects information when you visit, access, or use https://soundverter.com (the 'Website' or 'Site') and our related services that enable users to fetch, convert, and download audio content from SoundCloud and other third-party platforms (collectively, the 'Service').
- check_circleBy accessing, browsing, or utilising the Service in any manner, you expressly acknowledge that you have read, understood, and unconditionally agree to this Privacy Policy in its entirety. If you do not agree with any part of this Policy, you must immediately cease using the Service and refrain from providing any personal information or data to us.
- check_circleThis Policy should be read in conjunction with our Terms of Service, which governs your use of the Service and forms an integral part of your agreement with us. Capitalised terms not defined in this Policy shall have the meanings ascribed to them in our Terms of Service.
- check_circleWe are committed to protecting your privacy and safeguarding your personal information in accordance with applicable Indian laws and regulations, including the Information Technology Act, 2000, and rules framed thereunder.
1.
Information We Collect and Process
A. Information You Provide Directly to Us
- check_circleAccount Registration and Profile Data: When you create an account or register for the Service, we may collect your name, username, email address, password (which is securely hashed and encrypted), date of birth, gender, country or region, mobile number (if provided), and any other profile information, biographical details, or preferences you voluntarily choose to share with us.
- check_circlePayment and Billing Information: If you subscribe to paid features or premium services, we collect billing information such as your name, billing address, and payment method details. However, actual payment processing is handled by our third-party payment processor (Stripe), and we do not directly collect, store, or retain your complete credit card or debit card numbers, CVV codes, or full payment card details on our systems.
- check_circleCommunications and Support Data: When you contact us through email, contact forms, support tickets, feedback forms, or other communication channels, we collect the content of your messages, correspondence, attachments, screenshots, logs, or other information you provide, including your name, email address, and any details necessary to respond to your inquiry, resolve your issue, or provide customer support.
- check_circleUser-Generated Content and Submissions: Any content, feedback, suggestions, ideas, comments, reviews, testimonials, or other materials you submit, post, upload, or transmit to us through the Service, whether solicited or unsolicited.
B. Information We Collect Automatically
- check_circleUsage and Interaction Data: We automatically collect information about how you access, use, interact with, and navigate the Service, including pages visited, features accessed, links clicked, buttons pressed, search queries entered, download requests initiated, errors encountered, session duration, timestamps of actions, frequency of use, and interaction patterns.
- check_circleDevice and Technical Information: We collect technical information about your device and system, including device type (desktop, mobile, tablet), device model and manufacturer, operating system and version, browser type and version, screen resolution, device identifiers (such as IDFA, Android ID, or similar unique identifiers), hardware specifications, and software configurations.
- check_circleLog Data and Server Logs: Our servers automatically record log files containing information such as your Internet Protocol (IP) address (which may reveal your approximate geographic location at the city or regional level), Internet Service Provider (ISP), referring and exit pages, URLs visited, date and time stamps, clickstream data, and other diagnostic or analytical data.
- check_circleCookies, Web Beacons, and Tracking Technologies: We and our third-party service providers use cookies, web beacons, pixels, tags, local storage, session storage, and similar tracking technologies to collect and store information about your preferences, settings, authentication status, session identifiers, analytics data, and browsing behaviour. For more details, please refer to the 'Cookies and Tracking Technologies' section below.
- check_circleLocation Information: We may collect or derive approximate location information based on your IP address, Wi-Fi access points, GPS signals (if you grant permission), or other location-indicating technologies. This information is used to provide localised content, analyse geographic usage patterns, detect fraud, and improve the Service.
C. Information from Third-Party Services and SoundCloud Integration
- check_circleOAuth Authentication Tokens and Identifiers: If you choose to connect or authenticate your SoundCloud account or any other third-party platform account to the Service, we receive OAuth tokens, refresh tokens, access tokens, user identifiers, profile information, and related authentication credentials necessary to enable integration features, authenticate your identity, and provide requested functionality.
- check_circleSoundCloud Content Metadata: When you request to download or access SoundCloud content, we may collect and process limited metadata associated with the tracks, playlists, albums, or artists you interact with, including track URLs, track IDs, track titles, artist names, album artwork URLs, duration, genre, tags, upload dates, and other publicly available metadata. We do not ingest, store, or access your complete SoundCloud library, listening history, or private content unless strictly necessary to fulfil your specific request or provide requested features.
- check_circleThird-Party Platform Information: We may receive information from third-party platforms, services, APIs, social media networks, analytics providers, advertising networks, or other external sources that you have authorised to share information with us or that is publicly available.
D. User-Submitted Links, Inputs, and Download Requests
- check_circleContent Links and URLs: We collect and process the SoundCloud track links, playlist links, album links, artist profile URLs, and any other URLs or identifiers you submit, input, paste, or provide to the Service for the purpose of fetching, converting, or downloading audio content.
- check_circleDownload Options and Preferences: We collect information about your download preferences, settings, choices, and configurations, including audio format preferences (MP3, WAV, FLAC, etc.), quality settings, playlist handling options, and other customisation parameters.
- check_circleTemporary Processing Data: During the conversion and download process, certain temporary files, cache data, or processing artefacts may be created in your browser's local storage, IndexedDB, or temporary memory. WE DO NOT STORE, RETAIN, OR UPLOAD ANY DOWNLOADED AUDIO FILES OR CONVERTED CONTENT TO OUR SERVERS. All file processing, conversion, and download activities occur entirely within your local browser environment using client-side technologies, and we have no access to, possession of, or control over the actual audio files you download.
2.
How We Use Your Information
- check_circleWe use the information we collect for the following legitimate purposes:
- check_circle(a) SERVICE PROVISION AND OPERATION: To provide, operate, maintain, administer, and deliver the Service and its features, functionalities, and tools; to process your download requests; to authenticate your identity; to enable account features; and to fulfil your requests and instructions.
- check_circle(b) PERSONALISATION AND CUSTOMISATION: To personalise and customise your experience; to remember your preferences, settings, and choices; to provide content, recommendations, and features tailored to your interests and usage patterns; and to improve user satisfaction.
- check_circle(c) COMMUNICATION AND SUPPORT: To communicate with you regarding the Service; to respond to your inquiries, questions, comments, feedback, or support requests; to send you transactional emails and notifications (such as account verification emails, password reset instructions, billing confirmations, service announcements, and security alerts); and to provide customer service and technical support.
- check_circle(d) SECURITY, FRAUD PREVENTION, AND ABUSE DETECTION: To protect, secure, and safeguard the Service, our systems, networks, and infrastructure; to detect, prevent, investigate, and respond to fraud, abuse, misuse, unauthorised access, security incidents, cyber-attacks, and other malicious or harmful activities; to enforce our Terms of Service and other policies; and to protect our rights, property, and interests.
- check_circle(e) ANALYTICS, IMPROVEMENT, AND RESEARCH: To analyse, monitor, and understand how the Service is used; to measure and evaluate the performance, effectiveness, and popularity of features; to identify trends, patterns, and usage behaviours; to conduct research, testing, and data analysis; to improve, enhance, develop, and optimise the Service, user experience, and business operations; and to develop new features, products, or services.
- check_circle(f) LEGAL COMPLIANCE AND OBLIGATIONS: To comply with applicable laws, statutes, regulations, rules, ordinances, court orders, legal processes, subpoenas, warrants, governmental requests, regulatory requirements, or legal obligations; to respond to lawful requests from public authorities, law enforcement agencies, or governmental bodies; and to cooperate with investigations or proceedings.
- check_circle(g) BUSINESS OPERATIONS AND ADMINISTRATION: To manage our business operations; to maintain records and accounts; to conduct audits; to perform accounting, tax, and financial reporting; to manage risks; to resolve disputes; and to exercise or defend legal claims.
- check_circle(h) MARKETING AND PROMOTIONAL COMMUNICATIONS (WITH CONSENT): Subject to your consent and applicable law, we may use your information to send you marketing communications, promotional offers, newsletters, updates, surveys, or other commercial messages about our products, services, features, or events. You may opt out of such communications at any time by following the unsubscribe instructions provided in the communication or by contacting us.
- check_circle(i) AGGREGATED AND ANONYMISED DATA: We may aggregate, de-identify, or anonymise information so that it can no longer be used to identify you individually, and use such aggregated, de-identified, or anonymised data for any lawful purpose, including analytics, research, reporting, benchmarking, and business intelligence.
- check_circleWe will not use your information for any purpose incompatible with the purposes described in this Policy without obtaining your prior consent, unless required or permitted by law.
3.
Cookies and Tracking Technologies
- check_circleWe and our authorised third-party service providers use cookies, web beacons, pixels, tags, scripts, local storage, session storage, and other similar tracking and data collection technologies (collectively, 'Cookies') to collect and store information about your use of the Service.
- check_circleTYPES OF COOKIES WE USE:
- check_circle(a) STRICTLY NECESSARY COOKIES: These cookies are essential for the operation and functionality of the Service and cannot be disabled without severely impairing the Service. They include authentication cookies (to recognise you when you log in), session management cookies (to maintain your session state), security cookies (to detect and prevent fraud, abuse, or security threats), load balancing cookies (to distribute traffic efficiently), and preference cookies (to remember your language, region, or other settings).
- check_circle(b) PERFORMANCE AND ANALYTICS COOKIES: These cookies collect information about how you use the Service, including pages visited, time spent on pages, links clicked, errors encountered, and other usage metrics. They help us understand user behaviour, measure performance, identify issues, and improve the Service. We may use third-party analytics services such as Google Analytics to collect and analyse this data.
- check_circle(c) FUNCTIONALITY AND PREFERENCE COOKIES: These cookies remember your choices, preferences, settings, and customisations (such as theme preferences, layout options, font sizes, language selections, and feature toggles) to provide a more personalised and convenient experience.
- check_circle(d) ADVERTISING AND TARGETING COOKIES (IF APPLICABLE): Subject to applicable law and your consent, we may use cookies to deliver targeted advertisements, measure advertising effectiveness, track conversions, and build user profiles for advertising purposes. These cookies may be placed by us or by third-party advertising networks.
- check_circleMANAGING AND CONTROLLING COOKIES:
- check_circleYou can control, manage, or delete cookies through your browser settings. Most browsers allow you to block, delete, or restrict cookies, or to receive notifications when cookies are being set. Please note that blocking or deleting essential cookies may impair core functionality of the Service and prevent you from using certain features.
- check_circleTo learn more about cookies and how to manage them, visit www.allaboutcookies.org or your browser's help section.
- check_circleFor information about opting out of interest-based advertising, visit www.youronlinechoices.eu (for users in Europe) or www.aboutads.info/choices (for users in other regions).
- check_circlePlease note that opting out of advertising cookies does not mean you will no longer receive advertisements; it means that the advertisements you receive will not be tailored to your interests based on your online behaviour.
5.
Third-Party Payment Processing
- check_circleWe use Stripe, a leading global payment processing platform, as our third-party payment processor to handle all payment transactions, billing operations, and subscription management for paid features or premium services.
- check_circleWhen you make a payment or subscribe to a paid service, your payment information (including credit card or debit card details, billing address, and related payment data) is transmitted directly to Stripe and is processed, stored, and managed by Stripe in accordance with their Privacy Policy and security standards. Stripe is certified as a PCI Service Provider Level 1, the highest level of certification in the payment card industry.
- check_circleWE DO NOT COLLECT, STORE, PROCESS, OR RETAIN YOUR COMPLETE PAYMENT CARD DETAILS, CARD VERIFICATION VALUES (CVV/CVC), OR SENSITIVE PAYMENT INFORMATION ON OUR SERVERS. We may receive and store limited payment-related information from Stripe, such as the last four digits of your card, card brand, expiration date, billing name, and transaction status, solely for the purposes of managing your subscription, providing customer support, preventing fraud, and maintaining transaction records.
- check_circleYour use of Stripe's payment processing services is governed by Stripe's Terms of Service and Privacy Policy, which can be found at https://stripe.com/privacy. We encourage you to review Stripe's policies to understand how they collect, use, and protect your payment information.
- check_circleFor any questions, concerns, or disputes related to payment processing, billing, refunds, or payment security, you may contact Stripe directly or contact us at support@soundverter.com for assistance.
6.
Data Retention and Deletion
- check_circleWe retain your personal information, account data, and related information for as long as necessary to fulfil the purposes described in this Privacy Policy, to provide the Service, to comply with our legal and regulatory obligations, to resolve disputes, to enforce our agreements, to maintain business records, and to protect our legitimate interests.
- check_circleSPECIFIC RETENTION PERIODS:
- check_circle(a) ACCOUNT AND PROFILE INFORMATION: We retain your account and profile information for the duration of your active account and for a reasonable period thereafter to comply with legal obligations, resolve disputes, or address potential claims. If you request deletion of your account, we will delete or anonymise your personal information within a reasonable timeframe, subject to legal, regulatory, or technical constraints.
- check_circle(b) DOWNLOAD HISTORY AND USAGE DATA: We retain download history, usage data, and interaction logs for as long as necessary to provide account features, improve the Service, detect abuse, and comply with legal obligations. Historical data may be aggregated or anonymised for long-term analytics and research purposes.
- check_circle(c) COMMUNICATIONS AND SUPPORT DATA: We retain communications, support tickets, and correspondence for as long as necessary to provide support, resolve issues, maintain records, and comply with legal obligations.
- check_circle(d) PAYMENT AND TRANSACTION RECORDS: We retain payment and transaction records for the period required by applicable tax, accounting, financial reporting, and legal compliance obligations, typically between 5 to 7 years or as required by law.
- check_circle(e) LOG DATA AND SECURITY DATA: We retain server logs, security logs, and technical data for a limited period (typically 90 days to 1 year) for security monitoring, fraud detection, troubleshooting, and legal compliance purposes.
- check_circleAUTOMATIC DELETION: We do not automatically delete user data after any predetermined period of inactivity. Your data will be retained until you request deletion or until we determine that deletion is appropriate based on the retention criteria outlined above.
- check_circleUSER-INITIATED DELETION: You have the right to request deletion of your account and personal information at any time by contacting us at support@soundverter.com. Upon receipt of a valid deletion request, we will delete or anonymise your personal information within a reasonable timeframe (typically within 30 days), except where retention is required or permitted by law.
- check_circleDOWNLOADED FILES AND AUDIO CONTENT: WE DO NOT STORE, RETAIN, OR POSSESS ANY DOWNLOADED OR CONVERTED AUDIO FILES, MUSIC TRACKS, OR MULTIMEDIA CONTENT ON OUR SERVERS. All file processing, conversion, and download activities occur entirely within your local browser environment using client-side technologies. You are solely responsible for managing, storing, and deleting any files you download to your local device.
- check_circleEven after deletion, certain information may be retained in de-identified, aggregated, or anonymised form, in backup systems, disaster recovery systems, or archived records for legitimate business purposes, legal compliance, or technical necessity, provided such information can no longer be used to identify you.
7.
Data Security and Protection Measures
- check_circleWe are committed to protecting the security, confidentiality, and integrity of your personal information and have implemented reasonable technical, physical, organisational, and administrative security measures, safeguards, and controls designed to protect against unauthorised access, alteration, disclosure, destruction, loss, theft, or misuse of your information.
- check_circleOUR SECURITY MEASURES INCLUDE:
- check_circle(a) ENCRYPTION: We use industry-standard Transport Layer Security (TLS) encryption to protect data transmitted between your browser and our servers, ensuring that data in transit is encrypted and secure. Sensitive data stored on our systems is encrypted using strong encryption algorithms.
- check_circle(b) ACCESS CONTROLS AND AUTHENTICATION: We implement strict access controls, role-based permissions, multi-factor authentication (MFA), and least-privilege principles to ensure that only authorised personnel with a legitimate business need can access your personal information. Access is logged and monitored for security purposes.
- check_circle(c) SECURE INFRASTRUCTURE: Our servers, databases, and infrastructure are hosted with reputable third-party cloud service providers that maintain high security standards, certifications, and compliance with industry best practices. We implement firewalls, intrusion detection systems, and network segmentation to protect our systems.
- check_circle(d) SECRET MANAGEMENT AND CREDENTIAL PROTECTION: We use secure secret management systems, encrypted vaults, and key management services to protect API keys, passwords, tokens, and other sensitive credentials. Passwords are hashed using strong, industry-standard hashing algorithms (e.g., bcrypt, Argon2).
- check_circle(e) SEPARATION OF ENVIRONMENTS: We maintain strict separation between development, testing, staging, and production environments to minimise the risk of accidental data exposure or unauthorised access.
- check_circle(f) VULNERABILITY MANAGEMENT: We conduct routine security updates, patch management, vulnerability assessments, security audits, and penetration testing to identify and remediate security vulnerabilities and weaknesses.
- check_circle(g) MONITORING AND LOGGING: We implement comprehensive audit logging, activity monitoring, anomaly detection, and security event monitoring to detect, investigate, and respond to suspicious activities, unauthorised access attempts, or security incidents.
- check_circle(h) INCIDENT RESPONSE: We maintain an incident response plan and procedures to promptly identify, contain, investigate, remediate, and report security incidents or data breaches.
- check_circleLIMITATIONS OF SECURITY: Despite our security efforts, no method of transmission over the Internet, no method of electronic storage, and no security system is completely secure or impenetrable. We cannot and do not guarantee absolute security or that unauthorised access, hacking, data loss, or other security breaches will never occur. You acknowledge and accept the inherent risks associated with transmitting and storing information electronically.
- check_circleBREACH NOTIFICATION: In the event of a security breach, data breach, or unauthorised access that compromises the security, confidentiality, or integrity of your personal information, we will notify you and any applicable regulatory authorities as required by applicable law, within the timeframe and in the manner prescribed by law. Notifications will include information about the nature of the breach, the data affected, potential consequences, and recommended protective measures.
8.
Your Rights and Choices
- check_circleSubject to applicable law, you have certain rights regarding your personal information. These rights may include:
- check_circle(a) RIGHT TO ACCESS: You have the right to request access to and obtain a copy of the personal information we hold about you, including information about how we collect, use, and share your information.
- check_circle(b) RIGHT TO RECTIFICATION OR CORRECTION: You have the right to request correction, updating, or amendment of any inaccurate, incomplete, outdated, or misleading personal information we hold about you.
- check_circle(c) RIGHT TO ERASURE OR DELETION: You have the right to request deletion or erasure of your personal information in certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected, when you withdraw consent, or when the information has been unlawfully processed. Please note that we may retain certain information as required or permitted by law.
- check_circle(d) RIGHT TO WITHDRAW CONSENT: Where we rely on your consent as the legal basis for processing your personal information, you have the right to withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
- check_circle(e) RIGHT TO OBJECT OR OPT-OUT: You have the right to object to certain types of processing, such as direct marketing or profiling. You may opt out of receiving promotional or marketing communications by following the unsubscribe instructions in the communication or by contacting us.
- check_circle(f) RIGHT TO DATA PORTABILITY: Subject to applicable law and technical feasibility, you may have the right to request that we provide your personal information in a structured, commonly used, and machine-readable format, and to transmit such information to another service provider.
- check_circle(g) RIGHT TO LODGE A COMPLAINT: If you believe that we have violated your privacy rights or applicable data protection laws, you have the right to lodge a complaint with the appropriate governmental authority, regulatory body, or data protection authority in India.
- check_circleEXERCISING YOUR RIGHTS:
- check_circleTo exercise any of the above rights, please contact us at support@soundverter.com with your request. We may require you to verify your identity before fulfilling your request to ensure that we are disclosing or modifying information only to the legitimate account holder.
- check_circleWe will respond to your request within a reasonable timeframe as required by applicable law (typically within 30 days). In certain circumstances, we may need to extend this period for complex or voluminous requests, in which case we will notify you of the extension and the reasons therefor.
- check_circlePlease note that certain rights may be subject to limitations, exceptions, or conditions under applicable law. For example, we may decline a deletion request if retention is necessary to comply with legal obligations, resolve disputes, enforce agreements, or protect our legitimate interests.
9.
Children's Privacy and Age Restrictions
- check_circleThe Service is not intended for, directed to, or designed to attract children under the age of 18 (eighteen) years. We do not knowingly or intentionally collect, solicit, process, or maintain personal information from individuals under the age of 18, or from individuals who are considered minors under applicable law in their jurisdiction.
- check_circleIf you are under the age of 18, you are prohibited from using the Service and from providing any personal information to us. If you are a parent or legal guardian and you become aware that your child has provided personal information to us without your consent, please contact us immediately at support@soundverter.com.
- check_circleUpon becoming aware that we have collected personal information from a child under the age of 18 without proper parental consent, we will take prompt and appropriate steps to delete or anonymise such information from our systems and records in accordance with applicable law.
- check_circleWe encourage parents and legal guardians to monitor and supervise their children's online activities, to educate them about safe and responsible internet usage, and to use parental control tools and software to restrict access to age-inappropriate content.
10.
User Responsibility, SoundCloud Content, and Copyright Compliance
- check_circleYou acknowledge and agree that the Service is a neutral technology platform and tool that facilitates downloading of content from SoundCloud and other third-party platforms solely at your direction, instruction, and request. We act solely as an intermediary or facilitator and exercise no control, supervision, or editorial authority over the content you choose to access, download, use, reproduce, distribute, or share.
- check_circleYOU ARE SOLELY AND EXCLUSIVELY RESPONSIBLE for ensuring that you possess all necessary rights, licences, permissions, consents, or authorisations required under applicable law to access, download, reproduce, use, distribute, perform, display, or otherwise exploit any content obtained through the Service.
- check_circleYou expressly agree to comply with all applicable copyright laws, intellectual property laws, and third-party terms of service, including but not limited to:
- check_circle(a) The Copyright Act, 1957, and all amendments and rules thereunder;
- check_circle(b) International copyright treaties and conventions to which India is a signatory;
- check_circle(c) SoundCloud's Terms of Service, Community Guidelines, and Copyright Policy;
- check_circle(d) Any other applicable laws, regulations, or third-party rights.
- check_circleDownloading, reproducing, or distributing copyrighted content without proper authorisation, licence, or permission from the copyright owner may constitute copyright infringement and may subject you to civil and criminal liability, including statutory damages, injunctions, fines, penalties, and imprisonment under applicable law.
- check_circleWe do not encourage, facilitate, condone, or authorise any unlawful or infringing use of the Service. We expressly disclaim any responsibility, liability, or obligation for your use or misuse of the Service or any content obtained through the Service. If you choose to download or use content in violation of applicable law or third-party rights, you do so entirely at your own risk and bear all legal, financial, and other consequences.
- check_circleIf you are a copyright owner or authorised representative and believe that content accessible through our Service infringes your copyright, please refer to our Copyright Infringement and DMCA Policy or contact us at support@soundverter.com with the required information to submit a valid copyright infringement notice.
11.
Third-Party Websites, Links, and Services
- check_circleThe Service may contain links to, integrate with, or interact with third-party websites, platforms, services, applications, content, advertisements, or resources that are not owned, operated, controlled, or maintained by us (collectively, 'Third-Party Services').
- check_circleWe provide these links and integrations solely for your convenience and information. The inclusion of any link does not imply our endorsement, recommendation, approval, sponsorship, or affiliation with such Third-Party Services or their operators.
- check_circleWe are not responsible or liable for: (a) the content, accuracy, legality, reliability, quality, safety, or appropriateness of Third-Party Services; (b) the privacy practices, data collection, or data handling of Third-Party Services; (c) any products, services, information, or materials offered or provided by Third-Party Services; (d) any obligations, liabilities, damages, losses, or expenses arising from your use of or reliance on Third-Party Services.
- check_circleWhen you access, use, or interact with Third-Party Services, you do so at your own risk and subject to the terms of service, privacy policies, and other applicable policies of such Third-Party Services. We strongly encourage you to review the privacy policies, terms of service, and other policies of any Third-Party Services before providing any personal information or engaging with such services.
- check_circleYour interactions, transactions, or relationships with Third-Party Services are solely between you and such third parties, and we are not a party to, and assume no responsibility for, any such interactions, transactions, or relationships.
12.
Governing Law and Jurisdiction
- check_circleThis Privacy Policy and any disputes, claims, or controversies arising out of or relating to this Policy, your privacy rights, or our collection, use, or disclosure of your information shall be governed by and construed in accordance with the laws of the Republic of India, without giving effect to any principles of conflicts of law that would require the application of the laws of any other jurisdiction.
- check_circleThe Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and any other applicable Indian laws and regulations shall apply to the interpretation and enforcement of this Policy.
- check_circleAny dispute arising out of or relating to this Privacy Policy or your privacy rights shall be subject to the exclusive jurisdiction of the courts located in [SPECIFY CITY, e.g., Mumbai/Delhi/Bangalore], India, and you irrevocably consent to the jurisdiction and venue of such courts.
13.
International Data Transfers
- check_circleThe Service is operated from India, and your personal information is primarily stored and processed in India. However, we may use third-party service providers, cloud hosting providers, content delivery networks, or other service providers located in other countries or jurisdictions to provide, support, or enhance the Service.
- check_circleIf we transfer your personal information to countries or jurisdictions outside of India, we will take reasonable steps to ensure that such transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place to protect your information, such as:
- check_circle(a) Transferring information only to countries or jurisdictions that provide an adequate level of data protection as recognised by applicable law;
- check_circle(b) Implementing contractual safeguards, such as standard contractual clauses, data processing agreements, or model contract clauses approved by regulatory authorities;
- check_circle(c) Obtaining your explicit consent for the transfer, where required by law;
- check_circle(d) Ensuring that the recipient has implemented appropriate technical and organisational measures to protect your information.
- check_circleBy using the Service and providing your information to us, you acknowledge and consent to the transfer, storage, and processing of your information in India and other countries or jurisdictions where our service providers operate, which may have different data protection laws than your country of residence.
14.
Changes and Updates to This Privacy Policy
- check_circleWe reserve the right to modify, amend, update, revise, or replace this Privacy Policy at any time, in whole or in part, at our sole discretion, to reflect changes in our practices, legal requirements, regulatory developments, technological advancements, business operations, or for any other reason.
- check_circleWhen we make changes to this Privacy Policy, we will update the 'Effective Date' at the beginning of this Policy to indicate the date of the most recent version. Material changes or significant updates may be notified to you through one or more of the following methods: (a) posting a prominent notice on the Website or Service; (b) sending an email notification to the email address associated with your account; (c) displaying an in-app notification or alert; or (d) other reasonable means of communication.
- check_circleYour continued access to or use of the Service following the posting of changes or the effective date of the revised Privacy Policy constitutes your acknowledgement, acceptance, and binding agreement to the updated Policy. If you do not agree to any modification of this Privacy Policy, your sole and exclusive remedy is to discontinue using the Service immediately.
- check_circleWe encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. It is your responsibility to check for updates and changes.
15.
Contact Information and Privacy Inquiries
- check_circleIf you have any questions, concerns, comments, requests, complaints, or inquiries regarding this Privacy Policy, our privacy practices, data protection measures, your privacy rights, or how we collect, use, or disclose your information, please contact us at:
- check_circleEmail: support@soundverter.com
- check_circleRegistered Office: [To be specified - India]
- check_circleWe are committed to addressing your privacy concerns and will make reasonable efforts to respond to your inquiry within a reasonable timeframe, subject to the volume of requests and the complexity of your inquiry.
- check_circleFor copyright-related inquiries, infringement notices, or DMCA complaints, please refer to our separate Copyright Infringement and DMCA Policy or contact us at the email address provided above.
- check_circleIf you believe that we have not adequately addressed your privacy concerns or have violated your privacy rights, you have the right to lodge a complaint with the appropriate data protection authority or regulatory body in India.